Billing/insurance story Written Jan 10, 2013 4:14pm

As we rushed down here & things have been so chaotic, I haven't had or wanted to waste time going down to billing & hurrying up & waiting. Yesterday they called in the morning in the middle of being addressed by docs for the surgery, the later about 18 minutes after surgery for sally. Needless to say I was a bit frustrated as they had also been fairly rude & short. Then today they called right when Sally was trying to pump & move around. I got extremely frustrated & hung up on them. About 10 minutes later I went down asked for who last called me. The lady sheepishly raised her hand & I proceeded to state "I'm NOT talking with her." I walked after to a guy in a suit & sat down. He pulled up the file for Sally & baby girl & he smirked & said,"ha you've been marked as 'combative'" I laughed & said you haven't seen anything yet. The guy took all the information & signatures & gave me stuff for Sally to sign & was super. Wish he would've been the one had called!!!